Owner discovery session
One 45 minute virtual kickoff to understand your team, recurring problems, previous attempts, and what progress should look like.
The tension. The mixed messages. The same problems landing on your desk. Find out what is getting in the way, hear your team, and turn the findings into a practical plan.
Work personally with Randi through private conversations, guided virtual team sessions, and clear action steps for your next 30 days.
Start my team reset for $749Have questions? Book a free conversation first.One payment. One team of up to ten people. The 30 day engagement begins at your kickoff. Applicable taxes are separate.

A team can look busy while frustration builds underneath. Another meeting will not help much if nobody understands what needs to change.
We look at communication, unclear responsibilities, inconsistent expectations, strained working relationships, and the leadership habits that shape daily work. You receive an outside perspective that connects what people report to practical changes.
This works best when management is willing to listen, examine its own contribution, and follow through alongside the team.
One 45 minute virtual kickoff to understand your team, recurring problems, previous attempts, and what progress should look like.
A survey designed without name or email fields, followed by a repeat survey at the end. Randi explains the collection method and privacy limits before employees participate.
Up to six individual virtual conversations of up to 30 minutes each. Volunteers are invited first; additional invitations reflect the issues emerging. Participation is voluntary and no one is singled out for declining.
Recurring themes, important gaps, and prioritized recommendations. Reported concerns are distinguished from established facts. Management receives themes, not a collection of individual interview notes.
Four weekly 60 minute virtual team meetings to work on communication, expectations, shared responsibilities, and practical working agreements. No employee is required to disclose private feedback in front of the group.
A written plan with priorities, responsibilities, and review points, plus one 30 minute owner review to assess progress and what still needs attention.
Your package also includes a team working agreement template, a weekly check in agenda, and an owner progress tracker. You receive editable files and a PDF summary so the work can continue after the calls.
You are purchasing a structured engagement with Randi, a findings report, and an actionable improvement plan. Changing culture takes participation and consistent follow through.
Share your team size, the broad issues, and availability. Randi confirms kickoff and the schedule.
Listen before jumping to conclusions.Agree on privacy and participation ground rules, collect feedback, and hold selected private virtual listening conversations.
Turn findings into action.Work through themes with the team, agree on next steps, and review progress at the end.
Employee participation is voluntary. Management agrees not to retaliate for participating or declining and not to ask Randi to identify who raised a concern. Private virtual listening conversations are not recorded.
The survey is designed not to ask for names or emails. Private meetings are confidential, but participants are known to Randi. In a small team, details can reveal who raised an issue even when names are removed. Complete anonymity cannot be guaranteed.
Survey results are reported as themes, never by role or small subgroup. Numerical survey summaries require at least five responses. If fewer respond, Randi discusses a privacy preserving alternative before reporting. The survey tool, whether it captures sign in or technical metadata, and the retention period for notes and responses are explained in writing before employees participate.
Before participation, Randi explains what may be shared, how reports will be summarized, and confidentiality exceptions. Individual comments are not attributed in the routine management report without permission. Serious harassment, discrimination, safety concerns, and legally required disclosures may need an appropriate reporting process.
This service focuses on communication, expectations, working relationships, and team accountability. It is culture consulting and facilitated coaching. It does not provide formal legal mediation, employment investigations, legal advice, therapy, or disciplinary decisions.
If your immediate need involves a formal complaint, threats, an employment dispute, or an investigation, discuss fit with Randi before buying and use the appropriate HR, legal, or emergency channel.
Talk through fit before purchasingAll included sessions are virtual. Meeting links and times are arranged with Randi after your business intake.
The package covers one team of up to ten people and includes up to six private virtual listening conversations. Volunteers are invited first, with other invitations based on the emerging issues. Participation is voluntary. Further visits can be separately agreed if needed.
Routine reports summarize themes and recommendations rather than attributing individual feedback. Meetings are confidential rather than anonymous. Small team details can identify speakers, and confidentiality has stated exceptions. These limits are explained before participation.
No. You receive the defined listening, coaching, reporting, and planning process. Outcomes depend on participation, leadership follow through, and the issues involved. Randi does not promise that every relationship or dispute will be resolved.
At the agreed kickoff, not the payment date. Submit the intake promptly and arrange availability for the included sessions.
You keep your report, action plan, and tools. If continued support fits your needs, you may separately choose Team Culture Follow Through at $249 per month, including one 60 minute team session and one 30 minute owner check in each month. It is optional, requires separate enrollment, and is never added automatically to this purchase. Monthly billing renews until canceled. Request cancellation by emailing randirodriguez@omniforgeconsulting.com before your next renewal; ask for written confirmation.
Hear the team. Understand the patterns. Agree on what changes next.
Start my team reset for $749Prefer to talk first? Book your free conversation.One payment of $749 before applicable taxes buys the 30 day engagement described above for one team of up to ten people. The period begins at the agreed kickoff. Included sessions are scheduled by agreement. Additional participants, locations or sessions require a separate scope and price.
The owner intake is matched to the paid order. It is not proof of payment and should not include private employee records. Employee listening starts only after voluntary participation, confidentiality limits, the survey collection method and data retention are agreed in writing. Formal complaints, investigations, emergencies and disciplinary decisions are outside this service.
The package promises the stated process and deliverables, not a guaranteed business, legal, employment or culture outcome. No recurring payment is included. Contact Randi about scheduling, scope, cancellation or refund questions before purchasing if anything is unclear. The payment processor presents the applicable purchase terms during checkout.
DEMONSTRATION SAMPLE · FICTIONAL BUSINESS AND DATA
| Pattern reported | Agreed action | Review |
|---|---|---|
| Shift priorities change without a clear handoff. | Shift leader posts the top three priorities and names the owner of each task. | Check understanding at the next shift briefing. |
| Unresolved issues pass between shifts. | Use one handoff note with status, next action, and responsible person. | Review open items at the next weekly team meeting. |
Reported themes are checked before conclusions are drawn. This sample does not represent a client engagement or a promised result.
Illustrates the format and level of detail. Your deliverable is customized to your information and agreed scope.
Christian faith based coaching is available by request. People of all backgrounds are welcome.
Support hours are Monday through Friday, 9 a.m. to 5 p.m. Eastern. Saturday support may be available by arrangement.
Private appointments require 24 hours’ notice to reschedule. Missed appointments and cancellations with less notice count as used unless Randi approves an exception.