EXPERIENCE I BRING TO THE CONVERSATION
I’ve been the person
everyone looks to.
When the team needs an answer, the customer is upset, and the day isn’t going to plan, somebody has to lead. I know that side of the work.
I’ve spent about twenty five years working in stores, leading teams, managing multiple locations, and owning a business for over a decade. I’ve seen it from the front line, the manager’s desk, and the owner’s side.
One lesson I learned the hard way? Just because something came naturally to me didn’t mean it came naturally to everyone else. My job wasn’t only to expect results. It was to teach, develop people, and check in consistently.
“You can’t hold someone accountable for a standard they don’t understand.”Randi Rodriguez
That’s the experience I bring to our work. We’ll look at what’s actually happening, have the honest conversation, and figure out what you can do next.