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CONNECT & GROW
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A FREE GIFT FROM ME TO YOU
Explore 24 free PDFs and workbooks for your leadership, business, and next career move. Start with the complete Client Resource Library, or choose the category that fits you.
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THE LEAD WITH RANDI PODCAST
COMING SOONJoin me and Robert Fundora for honest conversations about leadership, mindset, business, and the decisions that move us forward.
Episodes Dropping Soon!
The flagship leadership program from Lead With Randi
The responsibility is yours. Build the skills, conversations, and systems to carry it with greater clarity.
Learn the sixteen core frameworks and GROW in one connected program. Build trust, develop people, make clearer decisions and coach for ownership without needing the book or a previous class.
Follow the fictional Northside team through linked leadership decisions. Study the examples, make your own attempt and compare your reasoning. Optional practice adds harder situations when you want to go deeper.
Finish with your General Manager capstone: prioritize a difficult week, develop people and communicate upward with facts and options. Then apply your learning through the book’s 30 Day General Manager Challenge.
Your leadership toolkit
Use Goal, Reality, Options, and Will to help people think through a challenge and commit to a clear next step. Includes a complete coaching demonstration, practice questions and a written commitment with support and review. GROW is credited in the book to Sir John Whitmore and colleagues.

The original book is a companion you can return to. Join the Facebook community to keep the conversation going, and explore free lessons on YouTube.
Explore The General Manager · Join the Facebook group · Watch on YouTube
Start your next chapter as a leader
Includes twenty connected lessons, seventeen leadership frameworks, nine practice recordings with matching transcripts, a 43 page fillable Leadership Playbook, guided self checks and your General Manager capstone. Plan about 5 hours 50 minutes for the core route, including the capstone. This is a study estimate; your pace may vary. Optional practice and the 30 Day Challenge are separate.
$99
One time purchase. Full access to the masterclass.
Join The General Manager MasterclassNo book purchase or previous class required. Study at your own pace. Free private Facebook group access is included through the membership request process.
Based on The General Manager by Randi Rodriguez. The teaching from the four standalone classes is connected through a continuing case, added practice and a capstone. Your course includes the Leadership Playbook; the smaller free companion workbook remains available independently. Activities use guided self review.

Your next level starts here
Building Trust and Loyalty
This class covers four leadership frameworks from my book, The General Manager: What Every Manager Should Have Been Taught Before Being Promoted. It brings practical leadership tools and exercises into the situations managers face every day.
No book purchase required.You do not need the book to learn these frameworks. This class teaches all four, with examples and exercises you can use right away.
Six lessons. A fillable workbook. Selected teaching in Randi’s voice. An eight question knowledge check and a seven day plan. Includes free entrance to our private Facebook group.
$24.99 · One time purchase

Build trust, earn respect, understand loyalty, and support your team with a practical plan.
Enroll for $24.99One time purchase. Full access to the class.
Want news about future classes?
Join the future class listFour frameworks from The General Manager
Lead the conversation.
Connect, Ask, Reflect, Execute. Turn an honest conversation into a written plan.
Earn the credibility to lead.
Build respect through listening, shared work, clear standards, and consistent follow through.
Understand commitment.
Recognize the behavior behind Transactional, Conditional, Emotional, and Advocate loyalty.
Make trust a daily practice.
Put Respect, Investment, Trust, Empowerment, and Support to work with your team.
Now enrolling
Build stronger connections, understand motivation, align talent with the work, and manage upward with clarity.
Learn the Bridge Framework, Motivation Pyramid, Talent Alignment Matrix, and Managing Up Framework from The General Manager.
No book purchase or previous class required. Six practical lessons, a fillable workbook, selected teaching in Randi’s voice, an eight question knowledge check, and a seven day plan.
Your purchase includes free access to our private Facebook group through its membership request process.
$24.99 · One time purchase

Turn a real leadership challenge into a practical plan you can use this week.
Enroll for $24.99One time purchase. Full access to the class.
Four frameworks from The General Manager
Build the connection.
Communicate the why, create new memories, separate upward and downward conversations, and build your bench.
Understand what matters.
Check Purpose, then Strengths, then Skills before choosing the support a person needs.
Match strengths to the work.
Consider role fit and motivation separately, then check your interpretation through conversation.
Create clarity upward.
Use Data Mastery, Proactive Communication, Solutions Based Pushback, Advocate Up, and Filter Down.
Now enrolling
Build capability that holds when you step away. Coach, hire, develop, and lead with a practical weekly rhythm.
Learn the Training Ladder, HEART Framework, GM Wheel, and Three Ps from The General Manager.
No book purchase or previous class required. Six practical lessons, a fillable workbook, selected teaching in Randi’s voice, an eight question knowledge check, and a seven day plan.
Your purchase includes free access to our private Facebook group through its membership request process.
$24.99 · One time purchase

Build capability that holds when you step away. Coach, hire, develop, and lead with a practical weekly rhythm.
Enroll for $24.99One time purchase. Full access to the class.
Four frameworks from The General Manager
Develop capability.
Move through Awareness, Competence, Teaching, and Ownership with demonstrated evidence.
Look beyond first impressions.
Explore Hustle, Empathy, Accountability, Resilience, and Teachability through job related examples.
Make meetings useful.
Celebrate, Educate, Evaluate, and Elevate with equal attention and one clear focus.
Lead visibly.
Use Presence, Pacing, and Proximity to support the work without taking over.
Now enrolling
Make clearer decisions under pressure, address the source of recurring problems, and guide your team through disruption.
Learn the Skill, Will, and Impact decision framework, Turnaround Sequence, Five Rings of Retail Warfare, and Disruption Playbook from The General Manager.
No book purchase or previous class required. Six practical lessons, a fillable workbook, selected teaching in Randi’s voice, an eight question knowledge check, and a seven day plan.
Your purchase includes free access to our private Facebook group through its membership request process.
$24.99 · One time purchase

Make clearer decisions under pressure, address the source of recurring problems, and guide your team through disruption.
Enroll for $24.99One time purchase. Full access to the class.
Four frameworks from The General Manager
Make evidence stronger.
Separate demonstrated skill, willingness, and impact before choosing your response.
Fix the source issue.
Observe, prioritize, plan with the team, execute one change, then review and adjust.
Connect strategy to the shift.
Bring Ground Intelligence, Positioning, Training, Morale, and After Action Review into daily leadership.
Make the first response clear.
Protect safety, use approved fallback practices, communicate, and learn from the response.
FREE • PRIVATE • LEAD WITH RANDI
Bring your questions. Share your wins. Keep growing with people who are putting the work in.
Our private Facebook community brings together website members, consulting clients, masterclass students, and readers of The General Manager. Membership is free. Request access and answer the group’s membership questions.
Request to join the Facebook groupYOUR NEXT MOVE MATTERS
Leading a team? Building a business? Ready for your next career move?
Bring the challenge. We’ll talk through where you are and what support fits.
30 minutes. Your situation. A real conversation with Randi.